clone_member.py must be a symbolic link pointing to the clone_member script in the Mailman bin directory; you could create this with something like the following: ln -s /usr/lib/mailman/bin/clone_member clone_member.py This isn't something that can be skipped, mailman_admin_cmd_handler.py *requires* symlinks for both clone_member.py and list_members.py to their script counterparts in the Mailman bin directory.